My seat on the Boeing 777-200 to Dubai. It looked new & went fully flat. Perfect for the just under 7 hour flight to Dubai I was so excited about my first flights with KLM Royal Dutch Airlines. Leaving from London City Airport is so convenient for my Barbican place; I had heard great things about their Business Class lounge in Amsterdam Airport Schiphol; the exemplary service and quirky details such a clog salt & pepper shakers & the BOLS Blue Delf Amsterdam houses given away.
The reality was far more mixed. A delay on the London City Airport to Schiphol route was blamed on staff shortages at Amsterdam airport and I assume that is why the KLM Crown Lounge at Schiphol was in such a mess. The upstairs terrace where you can sit outside was awesome but the bar was closed at 1:30pm & I was surrounded by dirty cocktail glasses. Hardly the additional thorough cleaning promised relating to Covid-19.
Food on both flights was mouthwateringly good but service on the second plane erratic to the point of being poor. Being asked if you minded switching to the vegetarian option, after just experiencing the dirtiest Business Class lounge of my life, left me speechless and, when I refused, led to a strained relationship with the crew for most of the rest of the flight. Luckily watching 'Belfast' and the 'Trust' TV Series, with Donald Sutherland playing Getty, took my mind off all this.
Some time ago I agreed with Mandarin Oriental, Hong Kong that criticising is far too easy and to be avoided. If I do not like something, just do not feature it in my blog. However, the BOLS Blue Delf Amsterdam house will take a proud place on my Barbican coffee table and so I hope the photos below help to explain why.
The reality was far more mixed. A delay on the London City Airport to Schiphol route was blamed on staff shortages at Amsterdam airport and I assume that is why the KLM Crown Lounge at Schiphol was in such a mess. The upstairs terrace where you can sit outside was awesome but the bar was closed at 1:30pm & I was surrounded by dirty cocktail glasses. Hardly the additional thorough cleaning promised relating to Covid-19.
Food on both flights was mouthwateringly good but service on the second plane erratic to the point of being poor. Being asked if you minded switching to the vegetarian option, after just experiencing the dirtiest Business Class lounge of my life, left me speechless and, when I refused, led to a strained relationship with the crew for most of the rest of the flight. Luckily watching 'Belfast' and the 'Trust' TV Series, with Donald Sutherland playing Getty, took my mind off all this.
Some time ago I agreed with Mandarin Oriental, Hong Kong that criticising is far too easy and to be avoided. If I do not like something, just do not feature it in my blog. However, the BOLS Blue Delf Amsterdam house will take a proud place on my Barbican coffee table and so I hope the photos below help to explain why.
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